Help/FAQ

At Soundfeet.com we are pleased to help you with all your shoe and accessories needs. Feel free to email us at sfs@soundfeet.com with any questions, and please read our Frequently Asked Questions below.

Frequently Asked Questions

1. Do you offer more styles of the brands that are shown on our site?

Yes we do offer many other styles of the brands we carry. Please email or call us with any questions.

2. Can you ship internationally?

We do ship to the United States including Alaska and Hawaii, and to Canada. We currently do not ship overseas due to the high amount of overseas fraud

3. How long does shipping regularly take?

Shipping is normally 4-8 days depending on the location of the shipping address. We are located on the Outer Banks, east coast.

4. Do you provide tracking numbers?

Yes every order is provided with a UPS or USPS tracking number.

5. Can we ship to an APO?

Yes we do ship to an APO and there is no extra charge. We are grateful to all of our servicemen and women.

6. Do you offer any seasonal sales?

Yes we do! Please make sure you sign up for our email newsletter.

7. Are your shoes brand new and authentic?

Yes we only sell new, authentic shoes, direct from our warehouse.

8. Are you hiring?

Yes! Click here for more information.

9. What are your shipping policies? What about return or exchange policies?

Click here for information on both shipping and returns.

10. What is your privacy policy? Do you sell email addresses to marketers?

No! We have a strict privacy policy in place.